PRIVACY POLICY

The information you give to Hypnotherapy by Fennstar when using our services or website will be used and protected in accordance with the terms of this policy. We also want to make sure that any information you give us is handled with respect, kept safe, and only used for the purposes for which it was given.

This policy may be changed from time to time to comply with applicable laws. We encourage you to review this page sometimes to make sure you are pleased with any updates.

We will gather your information when you contact us via our website, phone, or email.

· Name

· Email Address

· Telephone Number

What we do with this information

We use this information to get in touch with you, talk about your care, and, if you decide to proceed, to schedule a series of therapy sessions. In order for us to get in touch with you if necessary while we are working together, we will need your name, address, phone number, and email during the Initial Consultation. We also inquire about your age, profession, state of health, use of medications, and interests. These inquiries enable us to learn more about you and customise the therapy to meet your needs.

My ICO reference number is: C1446168.

Protection Regulations which are effective from 25th May 2018

The GDPR includes the following rights for individuals:

· The right to information (the rationale behind this policy's creation).

· The right of access: Please write Phillip Fennell a request if you would want to view your file. When you request information, we will give it to you in 30 days.

· The right to rectification, which gives you the ability to ask that any factually incorrect information we maintain be changed. Please notify us as quickly as possible if you think any of the information,

we have on you is inaccurate, and we will make the necessary corrections.

· The right to be erased (because to the nature of our work, we must retain our records for a maximum of eight years, after which your data will be securely deleted).

· The majority of confidentiality standards used in professional settings are based on the Common Law definition of confidentiality, which measures the obligation to maintain confidence against the idea of the "greater good."

· The right to restrict processing (we will only use the information for the purposes that we have stated).

· The right to data portability: Unless under the circumstances mentioned above, we won't share your information with third parties without your express permission.

· The right to refuse to be subjected to automated decision-making, including profiling (we won't use your information for profiling purposes); The right to object (we won't contact you for marketing purposes unless you have given us particular agreement to do so).

Webcam Sessions

Where sessions are conducted by Webcam, e.g., Microsoft Teams and WhatsApp the sessions are not recorded, unless requested by the client, or for safety reasons only.

Online Policy (website)

About the information supplied and/or collected online, the Online Policy is applicable to our online operations and is relevant for visitors to our website. Any information gathered offline or through channels other than this website is not covered by this policy.

Contact Form

We will gather your name and email address when you get in touch with us via the Contact Form on our website. By using the Contact Form, you agree that we may contact you to explore your interest in hypnotherapy treatment and to schedule an appointment, among other things. Please email us if you would like your email address removed from our database.

Testimonials

We may post information you provide about the care you have received from us as a Testimonial on our website, subject to your previous approval. Such data might be accessible globally through the internet. We have no control over how others may use (or misuse) this information. If you would like your testimony to be removed from our website, please send us an email.

Cookies

Similar to other websites, ours also makes use of "cookies." These cookies are used to keep data about visitors, such as their preferences and the pages they view or access on the website. By tailoring the content of our website to the visitors' browser type and/or other information, we can maximise their experience.

By using the settings on each browser, you may decide whether or not to allow cookies. You can find more details about how to accomplish this by clicking on the following links:

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· https://support.google.com/chrome/answer/95647?hl=en (Chrome);

· http://www.opera.com/help/tutorials/security/cookies/ (Opera);

· https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

· https://support.apple.com/kb/PH21411 (Safari); and

· https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Please be aware that you might not be able to use some elements of our website if you block cookies.

Links to other sites

My website may contain links to other sites (Instagram, LinkedIn etc). This Privacy Policy is exclusive to this website. For more comprehensive information, we so suggest that you review the individual Privacy Policies of these additional websites. It might contain information about their policies and how to withdraw from particular choices.

Log Files

Our website uses log files in accordance with standard protocol. When people browse websites, these files record their visits. This is a common practise among hosting firms and is a component of their analytics. Internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and maybe click counts are among the data gathered by log files. These are not connected to any personally identifiable information. The information is used to track users' movements around the website, administer it, analyse trends, and compile demographic data.

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